Embody Review 2026: Pricing, Pharmacies and Refund Policy

On Embody’s storefront, a one-month supply of compounded semaglutide has a “Regular price $299.00” and a sale price of $79, labeled “SAVE $220.” Tirzepatide has a regular price of $349 and a sale price of $129. The homepage advertises the sale figures as semaglutide “starting at $79/month” and tirzepatide “starting at $129/month.” You pay at checkout, before the medical intake, and the homepage FAQ says your price “remains the same each month as long as you’re on the same medication and treatment plan.”

Compounded semaglutide and tirzepatide are not FDA-approved. The FDA does not review compounded drugs for safety, effectiveness or quality before they are marketed.

Embody sells three compounded products: semaglutide injections, tirzepatide (GLP-1/GIP) injections, and a “Compounded Semaglutide Gum One Month Supply” listed at $229. It does not list brand-name Ozempic, Wegovy, Zepbound or Mounjaro, and it offers no tablets.

Compounded drugs are not FDA-approved, and the FDA does not review them for safety, effectiveness or quality before they reach patients. Embody’s safety page says the same: compounded drugs “are not FDA-approved and do not undergo safety, effectiveness, or manufacturing review.” Product pages add that final medication and dosing are decided by your provider.

The safety page lists a personal or family history of medullary thyroid carcinoma, and MEN 2, as contraindications, and warns against use during pregnancy or breastfeeding. BMI thresholds are not published.

Embody is the consumer brand of Modern Metabolic Medicine, Inc., a Delaware corporation at 1811 Silverside Road, Suite 260, Wilmington, according to its terms. The terms print the ZIP code as 19180; the BBB lists 19810. The BBB also lists the names SnagRx and RodeoMeds and a business start date of December 19, 2025. The site names no founders or executives.

Prescribing is handled by “OpenLoop Health, a network of US-licensed doctors,” whose clinicians, the terms say, retain the decision to prescribe. Modern Metabolic Medicine says it “does not manufacture, dispense, or control the formulation of any medications prescribed.” Its FAQ says prescriptions are dispensed by “U.S.-based 503A compounding pharmacies,” and the terms list four, with addresses:

• Red Rock Compounding Pharmacy, St. George, Utah
• Health Warehouse, Florence, Kentucky
• Precision Medicine, Bellmore, New York
• Triad Rx, Daphne, Alabama

The site does not say which of the four fills a given order. The homepage displays a LegitScript seal, and the promotional FAQ says Embody “maintains LegitScript certification”; LegitScript’s public lookup requires a CAPTCHA, so we could not confirm it. We found no FDA warning letter naming the company.

Embody’s promotional FAQ says it “currently provides services to all US States except Louisiana” and that in Nebraska services are limited to patients 19 or older. The terms are less specific: services are available to people “located in certain states,” and customers should contact support for the current list. Product pages add that the program “may not be available in all states.”

The review is asynchronous: a practitioner is “expected to review your chart within 24 hrs and often less than 5 hrs.” The refund policy mentions “a live or asynchronous consultation,” so a live visit may happen in some cases; the site does not say when. Lab requirements are not published, although the refund policy lists lab results and lab services among services that can count as used.

Shipping is included. The FAQ says prescriptions received “before 2 pm central time will be shipped the same day,” next-day by UPS, though the terms say the company “does not guarantee delivery timelines.” Follow-up runs through the portal: when you run low, your doctor reviews the dose and writes a new prescription. Care coaching is optional and free, and the contact page says the care team “is available 24/7” at (347) 269-4270 and support@joinem.co.

The refund policy was last updated August 25, 2026. Its central line is:

“ALL PAYMENTS FOR THE SUBSCRIPTION SERVICES ARE FINAL AND NON-REFUNDABLE AT THE TIME OF PURCHASE.”

• Multi-month plans are “A SINGLE, INDIVISIBLE PURCHASE” and non-refundable “IN WHOLE AND IN PART.”
• If a provider finds you clinically ineligible, you receive “a refund for any unused portion of the amount paid for the then-current term.” Used portions include a consultation, a provider review, issued prescriptions, shipped medication and lab services.
• “Medications are non-returnable and non-refundable under all circumstances.”
• Damaged or incorrect items are replaced by the pharmacy: “Replacement is the sole remedy; no refund will be issued.”
• Cancellation requests “must be received at least 72 hours prior to your next billing date” to stop that charge.

The site is not fully consistent: the homepage FAQ says you may cancel “at any time before your next medication shipment,” while the refund policy and terms set the 72-hour cutoff before the billing date. The terms also require binding arbitration and waive class actions, with an opt-out “within 30 days” of agreeing to them.

Because a provider review counts as a used service, a declined applicant may not get the full first payment back. Ask support how much is refunded on disqualification.

The two BBB counts differ (68 in the rating reasons, 44 closed in the past year on the complaints tab); both are shown as published. We found no FDA warning letter naming Modern Metabolic Medicine. Complaints cluster around delivery and refunds, where Embody’s policy leaves the least room.

• Which pricing program does my order fall under, and what is the exact amount and date of my second charge?
• Which of the four pharmacies will fill my prescription?
• If a provider declines me, how much of my first payment is refunded?
• Will I need labs or a live video visit in my state?
• What is the cancellation cutoff before my next billing date, and how do I get written confirmation?

Compare with our Trimi review and see how we review.